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Help Me Design a Topology of Search Concepts
A Topology of Search Concepts Search is a wicked problem, with no apparent universal solution in sight. Different technologies and approaches to search exist side by side, serving a multitude of...
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Mediating Information – What Does That Mean?
I’m very pleased with the discussions sparked by my last post about designing a topology of search concepts. Several people have raised questions about the 2 dimensions I selected as a way of...
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Enterprise Search – Information Accessibility by Design or Technology?
flickr.com/allaboutgeorge You’re the user experience designer hired in to give shape to a new enterprise search solution. Your client has already decided upon a technology vendor, and has purchased a...
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Wolfram Alpha – Re-Inventing the Command Line
What is your name? The hype has passed, and it’s clear that Wolfram Alpha isn’t the new Google killer as initially anticipated. But what is this new computational knowledge engine, and how shall we use...
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What Is Your Approach to Information Retrieval?
flickr.com/waisian When working with search user experience, it’s often necessary to discover a suitable information strategy for an organization or business. An information strategy can potentially...
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Writing a Book on Search User Experience
flickr.com/jkim1 Okay, so the website is up, I started blogging, and I’m promoting my blog on Twitter, which again updates my Facebook status. I connect with interesting and like-minded people on...
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Mindless Recall Kills Faceted Search
flickr.com/kevinomara Facets add value to the search user experience by helping users refine the usual ranked, best-first list of documents on a search page. The quality of faceted search, however, is...
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3 Quick Design Patterns for Better Faceted Search
Facets for used car classifieds like I would design them. Facet design may seem like a trivial task at first. After all, it’s just a list of links representing a range of facet choices. By clicking on...
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I Love Search Information Architecture
flickr.com/roxycraft At the heart of every great enterprise search user experience lies a clear and concise information architecture. Why – because search without structure is nothing but a...
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Now (Hopefully) Even More Useful!
When I started this blog a year ago, I set myself some mighty ambitious goals. I dreamt of writing 2-3 blog posts a week, to have 1000+ subscriber by this time, to arrange a small search user...
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Remixing Deep Dive Interviewing Secrets
http://xkcd.com/125/ Everybody knows that you should ask open and unbiased questions when interviewing users for UX research. The real skill to master for the seasoned researcher/designer is not so...
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Remixing The Power of Ad-Hoc Personas
flickr.com/adamcrowe From UIE Brain Sparks: When you kick off a project right, everything is much easier. When that doesn’t happen, the team pays the price. We’ve all seen projects where, part way in,...
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SharePoint 2010: Search-Driven Portals
Workflow On April 7th, 2010 (1pm Pacific Time) I will be presenting at a Microsoft TechNet webcast together with a colleague. The topic at hand is: How can we use search engines as a source of content...
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The Essentials of Great Search Design (ECIR 2010)
We shall discover the best solutions together. Enterprise search is a wicked problem – a problem that can’t be solved merely with clever algorithms, beautiful code and lots of data. You need a proper...
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The True Value of Enterprise Search Technology
flickr.com/theredproject Technology has no inherent business value. Technology doesn’t provide improved findabiliy, decision-making or knowledge management by itself. Technology just provides features...
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